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F.A.Q.
FAQ
The information provided on this page concerns the 2013 edition. For the 31st edition’s program, come visit our site in Spring 2014!

What are the opening hours?

Weekdays 1:30 pm Saturday and Sunday 12:00 AM (Noon)

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How much do the activities cost?

The activities, entertainment, shows and taxes are included in the entrance fee. Rides and parking are additional.

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Is there a discount rate for those 65 years and older?

No. Those 65 years and over pay the regular adult entry.

Are people with reduced mobility given a discount rate?

No. If a person with reduced mobility is accompanied by a Kéroul guide, the guide is entitled to free admission.

How much does it cost for the parking?

Cars $ 7,00 / day Recreational Vehicles (No facilities) $ 20,00 / day (The first 4 days) $ 15,00 / day (From the 5th day) Note: Entry into the site not included. Parking ticket is valid for the entire day with return privileges. Opening time of the Recreational vehicles’s Park on Thursday, August 8th, 2013 at noon) Bus Free entrance on the site for the driver and free parking lot

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Is it possible to leave during the day and to return without incurring an additional cost?

PUBLIC

If a person wishes to leave the site and return during the same day, they must have a valid hand stamp given by one of the employees at the entry to avoid paying a 2nd time.

CAR

There is possibility of return with a valid parking ticket for the day.

How much do the rides cost?

1 coupon: $1.50

14 coupons: $20.00

28 coupons: $30.00

Coupons requested by rides : 3 or 4 coupons

1 one (1) day bracelet: $25.00

1 nine (9) days bracelet: $45.00

*Taxes included

Are animals allowed on the site?

No. No animals are allowed on the site except guide dog.

Can we bring our own chairs?

Yes. However, surfaces reserved for chairs are clearly marked. No chair is allowed in front of The Loto-Quebec Stage. The areas intended for chairs are arranged behind of the walkway.

Is there reserved access for people with reduced mobility?

There is a specially arranged platform for wheel chairs beside the control booth in front of the passageway. Each person in a wheel chair is entitled to 1 escort Please note that wheel chairs that are borrowed from the Jean Coutu Service Center are identified and are not allowed on the platform.

Are there places reserved for the public in front of the stage or is it first in first serve ?

There is no reserved seating. However, a giant screen on The Loto-Quebec Stage is installed for everyone to see the nightly shows clearly.

In which city launching parks are the morning flights taking place?

The Balloons are distributed throughout 8 various parks in the city and each will fly, weather conditions permitting, from the same park throughout the 2013 International Balloon Festival.

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What are the morning and evening flight times for the Balloons?

The morning Hot Air Balloon flights start at 6:00 am in the 8 parks of the city and evening flights take place at 6:00 pm on the fair grounds, both are weather permitting.

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Which payment methods are accepted at the International Balloon Festival?

At the pedestrian entrance, cash, debit cards and credit cards (VISA and Mastercard) are accepted. At the other entrances, only cash and credit cards (VISA and Mastercard) are accepted. Laurentian Bank ATMs will be placed at your disposal to make banking accessible.

At what time do the shows start?

Different shows take place at various times throughout the day. Major shows take place every evening at 8:00 pm on The Loto-Québec Stage.

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What activities take place during the day?

Activities are offered throughout the day, and for all ages.

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Can you reserve a Hot Air Balloon flight?

Yes, it is possible to take a flight in a Balloon. For any questions, please visit our website.

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Are snacks allowed on the site?

Of course! Snacks are allowed. Shaded picnic areas have been set up throughout the grounds. On the other hand, alcohol, glass and portable barbecues are prohibited.

How far are the parking lots from the site?

The parking lots are located on the event site. Moreover, the International Balloon Festival offers guests a shuttle service from the parking to the site.

Shuttle service

Route: The shuttle service passes through the centre of parking lot B, in the asphalted zone. It drops off visitors at the asphalted entrance.

Hours of service

Saturday and Sunday from 2:00 pm to 10:30 pm*

* Please note that the shuttle can start later if the parking lot is not sufficiently filled, and can finish earlier if the shuttle cannot move among the crowd leaving the site.

What are the Night Glows?

On August 9th, 11th, 14th and 16th, get behind the balloons’ fabulous illumination!

Properly distinctive and unique to our Festival, the Night Glows are the amazing spectacle given by balloons, held on ground at night’s fall, and lit like Chinese lanterns. After a successful experience of sharing social media messages live onsite last year, pilots and their chase crew members invite you to take part in the not-to-be-missed fire and wind show by getting ready to share #MONTGOLFIERES.

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Can I come by bicycle to the International Balloon Festival?

Yes. Racks for bicycles are installed outside the site very close to the pedestrian entrance as bicycles are prohibited inside the site.

Can I bring my own alcoholic beverages from outside?

Snacks are allowed, but alcoholic beverages and glass containers are prohibited. The International Balloon Festival offers a beverage tent where it is possible to get beer and spirits. 

Is solicitation allowed on the site?

No. It is strictly prohibited to solicit in any way, regardless of cause or subject. Salesmen are prohibited except, obviously, authorized salesmen.

What happens if the evening Balloon flight is cancelled?

In the event of an evening flight cancellation due to weather conditions, a ticket for one day, valid any time, will be given free of charge to visitors with a one day ticket only, on the condition of leaving the site before the beginning of the major show presented that evening at 8:00 pm.

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What do I do if something goes missing during the festival?

Anyone loosing an object must inform an employee at a Laurentian Bank Information Kiosks to find out if the object in question was found and brought to lost and found. Please note that the International Balloon Festival is not responsible for any lost or stolen items.