Visitor Services
The information provided on this page concerns the 2013 edition. For the 31st edition's program, come visit our site in Spring 2014!

Situated at only 20 minutes of Montreal, the International Balloon Festival offers several services to their visitors. Among them, we can find: information services, services for families, services for disabled people, lockers and stroller rentals service, and many other general services. A little bit of everything to make the experience at the International Balloon Festival the most magical it can be!

Information services

  • Laurentian Bank Information Kiosks
  • Mobile information agent with the head of the Laurentian Bank


Free services for families

Jean Coutu Service Center

Infant’s Corner and the The “wet wipe” Corner

Location: Boulevard of flights

Designed specifically for festival going parents and toddlers on the site of the International Balloon Festival, you will find: private nursing rooms, changing tables, microwave ovens, access to wash cloths and all equipment to help visitors with young children a worry-free experience (diapers - wipes - baby formula - antibacterial gel) the services of St. John Ambulance will also be available at this Centre.

Infant's Corner Express

Location: Planète Ballon

To meet the express needs of toddlers and their parents, Infant's Corner Express is strategically located in the area of ​​Planète Ballon. Festivalgoers will find: microwave oven, living changing and high chairs.

Block Parent and wheelchairs

Location: Main entrance

Always aiming to better serve festival goers, the Jean Coutu Service Center will be placed at the entrance of the event site and offer wheelchairs. Services of Block Parents will also be integrated into the Centre. You will be able to identify your children to maximize their safety.

Services for disabled people

  • Adapted toilets
  • Parking / Access ramps installed at the tent entrances
  • Rreserved section in front of the stage to assure a maximum of comfort
  • Wheelchair rentals at the Jean Coutu Service Center


Service for recreational vehicles

  • Paying recreational vehicles area 
  • RV sanitary dump station
  • Dry toilets
  • Water source to fill your reserve only


Lockers and stroller rentals service

  • Stroller rentals
  • Wheelchair rentals
  • Lockers


Catering service

  • SAQ Bistro
  • Tim Hortons Creation Coffee
  • Budweiser Terrace
  • Restaurant area
  • Tables and parasols


Other general services